Australian Consumer Survey

The report of the second Australian Consumer Survey was released on 6 May 2016. The Australian Consumer Survey was introduced as part of the implementation of the Australian Consumer Law (ACL). The first survey was conducted in 2010-11, shortly before the law came into effect and the second survey was conducted after five years to assess its impact. The 2016 survey provides insights into consumer and business experience and understanding of consumer laws, their application and enforcement following the commencement of the ACL on 1 January 2011.
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